AEC Electoral integrity journey

This timeline journey shows AEC actions taken throughout the past three electoral cycles to increase electoral integrity in the Australian vote.

Staff training

  • An increased organisational focus on training
  • Introduction of programs for staff to practice procedural reforms

Ballot and premises security

  • Comprehensive ballot paper tracking and security measures introduced
  • E.g. tamper-proof packaging/containers and stricter point-to-point accountability
  • Additional premises security introduced, including ballot paper secure zones

New AEC values introduced

  • A central focus on electoral integrity ingrained into the organisation’s culture
  • Supported by the necessary values of professionalism, agility and quality
  • These values reflect the AEC’s core role of delivering the myriad intertwined activities that make up a federal election

Expanded use of electronic certified lists

Election Ready Road Map

  • A highly visible planning tool that presents the sequence of actions required to ensure the desired state of election readiness
  • Cultivation of a tangible, shared understanding of election readiness across the agency
  • More information on the Election Ready Road Map

Candidate qualification checklist

Out posted centres implemented nationally

  • Venues that facilitate increased national operational consistency
  • Better support provided to the large-scale complex logistical operation undertaken
  • Facilitation of increased security measures, including ballot secure zones

Senate scanning process

  • The dual data entry and optical character recognition process was introduced following legislative change to the Senate voting system
  • Verification measures in-built at each layer
  • Software distribution independently assured through multiple federal elections
  • More information on the senate scanning process
  • Federal government agencies providing guidance and expertise on the broad range of issues within the Australian electoral environment
  • Focus on electoral process disinformation, physical security and cyber security
  • See Electoral Integrity Assurance Taskforce.

Social media relationships strengthened

  • Mutual understanding of electoral laws and platform policies achieved
  • Referral processes affirmed
  • Scenario planning undertaken

Transparency Register introduced

  • A new, improved tool for the publication of financial disclosure returns
  • The Transparency Register provides increased navigation and download abilities to users

Centralised supply chain management

  • Further professionalisation and national consistency of the AEC’s logistics capability
  • Improving the cost, efficiency and integrity of the distribution and return of materials

Budget allocation: AEC modernisation

  • $96.7m received following extensive business case process
  • The start of a journey to replace dated election management systems and further modernise election processes and oversight

Reputation Management Framework

  • An increased concentration on information integrity with regard to the delivery of the federal election process
  • Protecting the AEC’s reputation against disinformation to safeguard positive perceptions of electoral integrity
  • Electoral Integrity: Reputation Management Strategy

AEC command centre

  • Construction of a central facility providing greater operational oversight and direction
  • Better controlling the flow of information in and out of the AEC’s national office

Stop and Consider campaign

  • Social media advertising encouraging voters to “check the source”
  • Created in recognition of evolving and increasingly divisive electoral communication environment
  • Supported by website content and the distribution of translated material

Record enrolment

  • The highest enrolment rate since federation achieved largely through direct enrolment
  • Setting a platform for high electoral participation and democratic health
  • Enrolment statistics

Organisation Transformation Division established

  • A new Division of the AEC focussed on transforming AEC systems, processes and infrastructure
  • A critical forward-facing initiative to protect AEC deliverables moving towards 2030 and beyond

Queuing processes reformed

  • Research undertaken into queuing habits / methodology
  • Development of computer generated modelling tools
  • Capable of more accurate voting centre attendance predictions
  • Mini-queues and other polling place flow measures established

Direct enrolment introduced

  • An initiative whereby the AEC applies trusted third-party information to enrol eligible Australians without them completing an enrolment application
  • This program is, in large part, responsible for the achievement of one of the highest estimated enrolment completion rates in the world
  • Further information

Online enrolment introduced

  • A shift from paper-only enrolment applications to the vast majority of enrolment transactions being completed online
  • A mobile-responsive enrolment form that aides the completion of the roll while maintaining required enrolment identification
  • See the online enrolment form

Integrity Branch

  • A new branch focussed on the central issue of integrity in the election process
  • Includes coordination of matters relating to cyber security, election disinformation, the cross-agency electoral integrity taskforce and more.

Working Arrangements

Federal Direct Enrolment and Update


Online enrolment



Federal Election

Ballot paper principles


Ballot & premises security

New procedures introduced

Staff training


2014 By-Election



WA Senate Election

AEC values introduced

'Out posted centres'

Implemented nationally

2015 By-Elections


North Sydney

A new AEC planning framework

Election ready roadmap introduced

Electronic Certified Lists

Roll-out expanded

Senate scanning



Federal Election

2017 Marriage Law Survey

2017 By-Elections

New England


Electoral Integrity Assurance Taskforce


Candidate eligibility

Qualification checklist introduced

2018 By-Elections








Social media

Platform relationships strengthened


Centralised supply chain introduced


AEC communication campaign created

Transparency Register



Processes reformed, wait times reduced


Federal Election


Record 97% achieved (through direct enrolment & campaigns)

AEC modernisation

Budget allocation received

2020 By-Elections



Transformation Division


Reputation Management

Framework established

AEC command centre

Construction and operational planning begins

Electoral Integrity and
Communications Branch formed

Working Arrangements
between AEC and online platforms


Federal Election